- Insight Global is seeking a Business Analyst specializing in HR AI transformation to support a global HR organization in identifying, analyzing, and implementing AI-driven solutions across key HR functions.
- This role will sit at the intersection of HR strategy, technology, and data, with a heavy focus on Workday AI capabilities, Paradox conversational chatbots, and AI-enabled automation tools. The Business Analyst will partner closely with HR leadership, IT, and product teams to translate business needs into scalable AI solutions that improve efficiency, enhance the employee and candidate experience, and drive operational excellence.
- HR AI Use Case Analysis & Requirements Gathering
- Partner with stakeholders across Talent Acquisition, HR Operations, Learning & Development, etc. to identify and document AI use cases
- Translate business needs into functional requirements, user stories, and process documentation
- Develop business requirement documents, workflows, and acceptance criteria for AI-enabled HR solutions
- Evaluate capabilities within Workday AI and Paradox chatbot platforms to align solutions with HR workflows (recruiting, onboarding, employee support)
- Process Optimization & Solution Design
- Analyze current HR processes to identify opportunities for automation and AI enablement
- Design future-state workflows leveraging conversational AI, predictive analytics, and self-service tools
- Support prioritization of initiatives by assessing business value, scalability, and feasibility
- Collaborate with technical teams to ensure optimal solution design and system alignment
- AI Implementation & Testing Support
- Act as the liaison between business stakeholders and technical teams during implementation of Workday AI and Paradox chatbot solutions
- Support configuration efforts by ensuring requirements are clearly defined and understood
- Lead and support User Acceptance Testing (UAT), including test case creation, execution, and defect tracking
- Validate that delivered solutions meet business requirements and user expectations
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AI HR Business Analyst
Insight Global
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