AI & Digital Analytics Lead

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Now, the key details:

We’re partnering with a high-growth hospitality holding company operating across some of the most exciting markets in the US, including Chicago, Miami, New York, Dallas, and Washington DC, as it accelerates a major transformation across data, digital technology, customer experience, and AI.

This is a business with a substantial portfolio, significant customer data, complex digital operations, and an enormous opportunity to use technology more intelligently. The ambition is simple: turn data into better decisions, better digital experiences, and ultimately a smarter hospitality business.

As Manager of AI & Digital Analytics, you’ll sit at the intersection of data, AI, digital product, customer behaviour, and commercial strategy. You’ll help identify where AI and advanced analytics can create genuine value, then work with technology and business teams to turn those opportunities into production solutions.

Key Details:

• Salary Range: $160,000 to $240,000 base, plus 20% annual bonus, comprehensive healthcare, retirement benefits, and additional long-term incentives.
• Location: Remote-based, with opportunities based around Chicago, Miami, New York City + satellite hubs in Dallas, or Washington DC, depending on the business function and team.
• Career Outlook: This is a strategically important role within a rapidly evolving technology organisation, with a clear opportunity to progress into Senior Manager, Director of AI & Analytics, Head of AI, or broader Data and Digital leadership as the function scales.

Key Experience and Skills Desired:

• AI & Analytics Leadership: Experience delivering analytics, machine learning, AI, or digital intelligence initiatives within a complex organisation. You understand how to move from an interesting idea to something that creates measurable business value.
• Digital Analytics: Strong understanding of customer behaviour, digital journeys, experimentation, conversion, personalisation, segmentation, and performance analytics. Experience working across digital products, websites, mobile applications, or customer platforms is highly desirable.
• Generative AI & Emerging Technology: Genuine interest in the rapidly evolving GenAI landscape. Experience experimenting with LLMs, OpenAI, Azure AI, AI agents, RAG, intelligent automation, or AI-enabled customer experiences would be highly advantageous.
• Data & Technology: Strong understanding of modern data environments and how analytics connects with data engineering, cloud platforms, APIs, data warehouses, and enterprise technology. Experience with platforms such as Snowflake, Databricks, Azure, AWS, or similar technologies is valuable.
• Python & SQL: Analytical capability using Python and SQL, with the ability to work independently with data and collaborate effectively with data engineers and software teams.
• AI Use Case Development: Ability to identify high-value opportunities for AI across customer experience, marketing, operations, revenue optimisation, personalisation, forecasting, automation, and internal productivity.
• Experimentation & Innovation: Comfortable prototyping new ideas, testing emerging technologies, measuring outcomes, and quickly determining what is worth scaling.
• Stakeholder Management: Ability to communicate complex analytical and AI concepts to senior commercial and technology stakeholders without drowning them in technical detail.
• Commercial Thinking: Strong understanding that AI is ultimately about business outcomes. You’ll be expected to connect analytics and AI initiatives to revenue growth, customer retention, operational efficiency, cost reduction, or improved experiences.
• Leadership & Influence: Experience mentoring analysts, data scientists, engineers, or other technical professionals, with the ability to influence teams even where you don't directly manage them.

Role Overview:

• This is an opportunity to help shape how one of America's growing hospitality groups thinks, operates, and serves its customers in the age of AI.
• You won't simply be building dashboards or managing an analytics backlog.
• You'll be asking much bigger questions, such as:

• Where can AI fundamentally change the customer journey?
• What could we predict before the customer tells us?
• Where can intelligent automation remove friction from the business?
• How can we use our data to create more personalised experiences?
• And perhaps most importantly, which AI ideas are genuinely worth investing in?

• You'll have the freedom to explore those questions, work with talented technology and data teams, and help take promising ideas from experimentation through to real-world deployment.
• With a substantial technology estate, significant customer data, multiple brands and locations, and a business actively investing in digital transformation, the opportunity to create impact is enormous.

If you're an analytical thinker who wants to move beyond traditional BI, enjoys working with emerging AI technology, and wants to build things that customers and businesses actually use, this could be an exceptional next step.

Interested? Please apply with your CV/resume and/or message Billy Hall for further details

Aventis is working on behalf of its partner.