Adobe CJA Analyst

Trident Consulting is seeking a " Adobe CJA Analyst” for one of our client in " Malvern PA (Hybrid)"

• Role: Adobe CJA Analyst
• Location: Malvern PA
• Type: Contract
• Rate: $70/hr on c2c

• Role Summary
• Lead the implementation, adoption, and scaling of Customer Journey Analytics (CJA) across the enterprise. Partner with business, analytics, technology, and MarTech teams to onboard data sources, enable users, establish governance, and drive measurable business value through increased platform adoption and self-service analytics.

• Key Responsibilities
• Drive enterprise adoption of Customer Journey Analytics.
• Lead onboarding of business teams, use cases, and data sources.
• Develop training, enablement, and user support programs.
• Establish governance, best practices, and operating models.
• Partner with stakeholders to identify and prioritize high-value journey analytics use cases.
• Measure adoption through user engagement, business value, and utilization metrics.
• Champion change management and transition from legacy reporting tools.
• Serve as the primary liaison between business users, analytics teams, and technology partners.

• Critical Skills
• Platform Adoption & Enablement
• User adoption strategy
• Change management
• Stakeholder engagement
• Training and coaching
• Self-service analytics enablement
• Customer Journey Analytics
• Customer journey mapping
• Cross-channel analytics
• Customer experience measurement
• Digital analytics and insights
• Implementation & Delivery
• Platform implementation
• Data onboarding and integration
• Agile delivery
• Program management
• Business requirements gathering
• Preferred Experience
• Adobe Customer Journey Analytics (JA)
• Adobe Experience Platform (AEP)
• Adobe Analytics

• About Trident Consulting
• Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale