We are seeking a highly analytical and solutions-oriented Accounts Receivable Analyst to manage the accounts receivable activities for a portfolio of large, high-value key accounts. This role will be responsible for maintaining accurate customer accounts, performing detailed account reconciliations, resolving complex invoice and payment issues, and partnering cross-functionally to drive timely collections and account resolution.
The ideal candidate is comfortable working with large and complex customer accounts, investigating discrepancies, and taking ownership of issues from initial identification through resolution. Strong problem-solving skills, attention to detail, and the ability to communicate effectively with both internal teams and key customers are essential.

Key Responsibilities
Manage the day-to-day accounts receivable activities for a portfolio of large and strategic customer accounts.
Perform detailed account reconciliations, identifying discrepancies between customer balances, invoices, payments, credits, deductions, and supporting documentation.
Research and resolve complex invoice-related issues, including billing discrepancies, pricing differences, missing documentation, duplicate invoices, short payments, credits, and unapplied cash.
Serve as a key point of contact for internal teams and customers regarding account balances, invoice questions, payment issues, and account resolution.
Analyze aging reports and account activity to identify past-due balances, payment trends, and potential collection risks.
Partner with Billing, Sales, Customer Service, Operations, and other internal teams to investigate and resolve issues impacting payment.
Take ownership of high-level and escalated account issues, coordinating multiple stakeholders to reach timely and sustainable resolutions.
Investigate payment applications and unapplied cash to ensure customer payments are accurately allocated.
Monitor deductions and disputes, determine root causes, and coordinate appropriate resolution.
Communicate account status, outstanding issues, and recommended actions to management and relevant business partners.
Identify recurring invoice and account issues and recommend process improvements to reduce future discrepancies and delays.
Support month-end close activities, reporting, and other AR-related projects as needed.

Accounts Receivable Analyst

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